Shipping policy

 


Please be aware that all orders are processed within 1-5 business days (NOT including weekends, sales or holidays). 

  • Please keep in mind shipping times may be extended due to COVID19

  • DUE TO COVID rising again. 

    if you have to do a return, please have a detailed reason I am trying to keep everyone safe! I will do my best to accommodate the issue without having to return.

     

  • 🚨Shipping time is currently 3-10 days depending on the postal service in your area. We Are Happy that you decided to Shop With us, and we are just as eager to get you your order ASAP. Please be patient with us as we work Quickly to get your order ready for shipping and delivery. Once your Order goes out you receive tracking to make sure you are able to see exactly where your order is. 

  • Please note, MOD HOUSE is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons. Further, items purchased on pre-order are subject to varying shipping times per the item description and preorder policy.

    We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Year's Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during this high-volume season to avoid disappointment. We will continue to ensure your MOD HOUSE order gets to you ASAP; however, we do appreciate your patience!


SHIPPING RATES: USPS (UNITED STATES POSTAL) RATES (UPS RATE ARE AVAILABLE)

  • Economy$75.00 and up5 to 8 business days Free

    Economy0lb–5lb5 to 8 business days$4.90

    Economy5lb–70lb5 to 8 business days$12.00

    Standard0lb–1lb3 to 4 business days$6.90

    Standard1lb–5lb3 to 4 business days$9.90


MÓD HOUSE is NOT responsible for any delays in delivery caused by lost or stolen and unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.

MÓD HOUSE is NOT responsible for lost or stolen packages. All domestic shipping has $100.00 insurance Through UPS.

Please file a claim at UPS.com or call 1 800-742-5877.